Frequently Asked Questions
Can I return my items if they are the wrong size?
Yes! Please see our generous returns policy page for instructions on how to do this.
Do you offer bespoke or custom shirts?
Unfortunately we do not provide this service.
Will my shirt, socks or boxer shorts shrink in the wash?
Our shirts and boxers are made from fine quality 100% cotton so small amounts of shrinkage are inevitable. However, both are cut and made slightly larger to allow for this so will therefore shrink to size. We recommend all products are washed at no more than 40 degrees and left to drip dry.
Can I wear studs with my dress shirt?
Studs are not included with B & B shirts but all of our shirts come with button fastenings as well as four extra buttonholes so dress studs can be worn. These buttonholes are sewn horizontally for studs to sit securely.
Do you offer different sizes of socks?
Our excellently British made socks will shrink to size after the first wash. They are one size fits all – 7.5 to 12 UK size.
How do I measure my sleeve length?
To obtain the best sleeve size we advise you measure from the centre of the back the neck to the base of the back of the palm.
Where are your products made?
We scour the globe to find superior manufacturers where all of our products are made to excellent standard and quality. Our vetted selections of factories are based in England and Portugal.
Can I order a slim fit shirt?
We offer our shirts in a variety of fittings. For more details please refer to our size guide.
How do I measure my collar size?
We strongly suggest checking your size before purchasing. To do this we recommend you measure the circumference of your neck (underneath Adam’s apple) with two fingers side by side inside the tape measure.
How long will my order take to arrive?
All orders are processed within 2 working days and dispatched via Royal Mail and their international partners. Standard delivery is sent by 2nd class post and next day delivery by Special Delivery Guaranteed™.
Can I order a shirt to be delivered for tomorrow?
We process and dispatch all Next Day postage orders placed before 3pm BST.